Workshops & Trainings

I willingly share my knowledge in workshops, project coaching, or talks. Get to know novel methods, solve challenges creatively and build in-house competencies.

Customer Journey and Service Blueprint Workshop

Embark on a journey and experience your products and services from the perspectives of your customers. Optimize the journey for smooth experiences that will be remembered.

Design Thinking Workshop

Design Thinking is a much-noticed mindset and a set of user-centered innovation methods. Get to know new methods for your work and work on your own challenges.


Hold active meetings and let participants think with their hands! LEGO® SERIOUS PLAY® is a moderated process for reaching a shared understanding and joint decision-making.

Around the topics of User Experience, Service Design Thinking, Business Design, and Online Marketing, I am offering tailor-made workshops and training. Rather than rolling out standardized workshops from the shelf, I listen to your goals and chose suitable methods for your individual challenges. Whether you would like to invest a few hours or several days, in-house or off-site meetings, talk to me about an individual workshop for your needs.

Workshops & Trainings Case Studies

  • Value Proposition Workshop
    for Roche Diagnostics
  • Workshop customer-centric development
    for medium-sized group of companies