Design Thinking Hands-On Workshop in Freiburg

05.03.2013 in EnglishEvents  von Katrin Mathis

Engaging in Service Design for the last couple of years I had quickly come across Design Thinking. Trying to learn everything I could about Design Thinking, I took part in a workshop run by Daniel Bartel. Because I found the workshop so helpful in experiencing Design Thinking within a short timeframe, I invited him to hold another workshop in Freiburg. On Friday 1st March, 18 participants gathered at the stylish United Planet training center.

The whole Design Thinking process in less than one our

Following an introduction into the Design Thinking methodology participants were challenged to sketch their ideal purse.

Design Thinking workshop with Daniel Bartel in Freiburg

After this first individual exercise, they teamed up into pairs of two and partners showed their current wallet and other payment solutions they used and were interviewed about their needs and pain points.

Design Thinking interviews

Their needs and emotions as well as surprising insights were combined in a point of view that laid the ground for sketching between three and ten ideas in only five minutes.

Design Thinking ideation process with visual thinking

Sharing their sketches participants were able to iterate their ideas based on the feedback before they got their hands dirty and turned bags of handicraft material into tangible prototypes that their partners could interact with.

Design Thinking rapid prototyping

In less than one hour the whole process that usually takes several weeks was run through with a TimeTimer and the stroke of the gong as a constant time constraint.


Thinking about a mundane object that is usually not given much thought about it quickly turned out that many participants share similar pain points such as organizing two currencies in the border region to Switzerland, loosing change or limited flexibility. Some of these could be fixed quite easily for example by using magnets instead of zippers and what had started as sketches of conventional wallets had in many teams even turned into something completely else such as wallets as fashion accessories.


Katrin Mathis, UX Konzepterin und Service Designerin aus Freiburg

Katrin Mathis
MBA in Service Innovation & Design und BSc in OnlineMedien berät seit über 10 Jahren Unternehmen, die digitale Transformation zum Nutzen ihrer Kunden einzusetzen.


Was andere sagen

Bei meiner Vorbereitung einer Vorlesung habe ich Ihre Inhalte entdeckt. Sie haben es drauf! Service Engineering und Blueprint finde ich nirgends so toll erklärt wie bei Ihnen!

Markus V. Burkat,
VMM Unternehmensberatung® und
Dozent an der FOM Hochschule